Welcome to Consumer Connections Support
Important message:
We will be upgrading our systems to better serve you. As part of this upgrade, our systems will be down until Monday May 5th at 9AM EST. During this time we will be unable to process warranty or sales orders, check order status, or inventory. We are only able to assist you with general product questions and troubleshooting. We apologize for this inconvenience and thank you for understanding.
Find answers to common questions, including product diagrams, videos and more
Register Warranty or View Warranty Terms & Conditions
Shop Grohe Parts by Category
Shipping & delivery information including timeframes and shipping costs
View our refund policy and start a return
How To Connect With Us
We are available Monday through Friday from 8 AM - 7 PM EST by Live Chat or Email and 9AM - 6PM EST by phone.
*Please note that Mondays tend to have the highest call volume so the wait time may leave you feeling a little Blue. If your inquiry isn't urgent, we recommend calling us later in the week when our phone lines are Chilled and Sparkling!
We are closed for most major national holidays.
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